p+49 9132 84 0
f+49 9132 84 3242
Please be aware that only those inquiries related to sustainability subjects will be processed and answered when sent to the email address above.
We want to know if anyone has a complaint about conditions in our suppliers’ factories or other grievances related to human rights impacts linked to our business activities. If you have a complaint to make, you can contact us with the specific details and we commit to investigate your complaint.
The complaint procedure is explained here.
We appreciate that you may want to contact us anonymously. This does not change the seriousness we give your complaint although it does affect the process we follow:
INDEPENDENT COMPLAINT PROCESSES
If you do not wish to communicate with us directly about adverse working conditions in one of our suppliers, there is an independent process available to you through the Fair Labor Association. As a public company, adidas is committed to uphold the OECD Guidelines for Multinational Corporations. An independent complaints process is available through the German government‘s National Contact Point.