Sustainability Contact

Please be aware that only those inquiries related to sustainability will be processed and answered when sent to the email address above.

Complaints 

We want to know if anyone has a complaint about conditions in our suppliers’ factories or other grievances related to human rights impacts linked to our business activities. If you have a complaint to make, please contact us with the specific details and we will investigate accordingly. The complaint procedure is explained on this website in the section “Human Rights”.

Independent complaint processes 

If you do not wish to communicate with us directly about adverse working conditions at one of our suppliers, there is an independent process available to you through the Fair Labor Association. As a public company, adidas is committed to uphold the Organisation for Economic Co-operation and Development‘s Guidelines for multinational corporations. An independent complaints process is available through the German government‘s national contact point.