Whenever we are approached by our stakeholders, our policy is clear: we actively engage, we listen, we seek to understand their ideas and concerns, and where it is within our ability, we act.
We engage with our stakeholders in a number of ways:
- Formal stakeholder consultation meetings (called ‘stakeholder dialogues’) with our industry peers, with workers, union representatives, non-governmental organisations (NGOs) and our business partners. Reports of stakeholder dialogue meetings can be downloaded from our corporate website.
- Meetings with socially responsible investment (SRI) analysts
- With our employees through internal reporting and induction or orientation programmes
- Responding to enquiries from consumers, interest groups and the media
- Collaborating with other brands in joint initiatives or business forums
- Outreach to graduates and the academic community.